How to Restrict the incidents are visible only for particular Group member?
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03-05-2025 02:56 AM
Hi,
How to Restrict the incidents are visible only for particular Group member and it will not be visible to other Users?
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03-05-2025 03:08 AM
there is already 1 out of the box query business rule on incident table.
you can enhance it, also remember there are table.None READ ACL which you will have to update
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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03-05-2025 03:21 AM - edited 03-05-2025 03:22 AM
@Ankur Bawiskar Thanks for reponding. There are many Read ACL for Table.None Which one needs to update?
Do we need to update both ACL and BR?
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03-05-2025 03:23 AM
you can create a new table.None for your requirement.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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03-05-2025 03:27 AM
yes. I have created and added the below script. But not working.