How to restrict user to login based on country

[Akula M S G Dev]

How to restrict user to login into instance based on country 

[Maik Skoddow]

Hi

use for the requirement the "Adaptive Authentication" (see https://docs.servicenow.com/bundle/sandiego-platform-administration/page/integrate/authentication/co...)

Get from the following blog post an inspiration how to configure it: https://community.servicenow.com/community?id=community_blog&sys_id=6d4d71d9dbfb099008bbdb85ca9619cd

Kind regards
Maik

[Appli]

Hi, do you mean IP based restriction (all users with source IPs from country X) or attribute based (all users with Country Code = Country X in the profile)?

Hope it helps

[Gaurav Rotke1]

Hi Akula M S G Devi,

Navigate to sys_user table and using the filter add the country code and run it.

Now you can find the related user records for a particular country and make all the users ACTIVE to False and Locked out is True.

Then users cannot access to ServiceNow.

Or refer:

https://docs.servicenow.com/bundle/newyork-platform-administration/page/administer/login/task/t_Acce...

https://docs.servicenow.com/bundle/geneva-servicenow-platform/page/administer/login/concept/c_IPRang...

If it helps then please mark correct and helpful.

Thank you

Gaurav Rotke

[Randheer Singh]

Hi @Akula M S G Dev ,

We plan to add location filter criteria within Adaptive Authentication in upcoming releases. Please don't hesitate to reach out to get more information on this. With this feature, the admin could restrict access to the instance based on the user's geolocation.

cc: @Maik Skoddow 

Thanks,

Randheer