How to send notification reminder for every 24hours up to 5days from the record created date.

[Ajay37]

Hi All,

How to send email notification for every 24hrs, until 5days from the creation date.

The first notification should be fired, after 24hrs the record got created. From then, the email should be sent for every 24hrs up to 5days.

Thanks

[Ankur Bawiskar]

Hi,

Yes I believe that is what your requirement is

Regards
Ankur

[Ajay37]

Hi Ankur,

How to trigger this notification for a record after 24hrs of its creation. And also I didn't find any thing in do until logic to check created has crossed 5days.

Thanks

[Ankur Bawiskar]

Hi,

You can create Flow variable which acts like global variable.

Initialize it with 5 and for every run of do until decrement it by 1

In the Do action check if the value of global variable is greater than 0 then execute

Starting from Quebec release you have flow variable

Flow variables

Regards
Ankur

[Ajay37]

Hi @Ankur Bawiskar ,

As I am using Paris version, I am unable to see flow variables option. Can we achieve this with scheduled job script? If yes could you please help me with the script.

Thanks

[Ankur Bawiskar]

yes possible via schedule job

Create schedule job which runs daily

refer below sample script

1) find the difference between created time and now time and check if the difference is less than 6

2) if yes then it would send daily email and when the difference is more than 5 it won't send email for that record

sendEmail();

function sendEmail(){
	try{
		var hrProfile = new GlideRecord('sn_hr_core_profile');
		hrProfile.query();
		while(hrProfile.next()){
			var gdt = new GlideDateTime(hrProfile.sys_created_on);
			var nowTime = new GlideDateTime();

			var duration = GlideDateTime.subtract(gdt, nowTime);
			var days = parseInt(duration.getDayPart());

			// if the difference is less than 6
			if(days < 6){
				gs.eventQueue('event_name', hrProfile, hrProfile.user);
			}
		}
	}
	catch(ex){
		gs.info('Exception'+ex);
	}
}

Regards
Ankur