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How to set a custom list view for the users?

Amit Rao
Tera Expert

Hi,
I've created a list view for the users to get the idea about the ticket instead going in to the record.
I can chose the view (I'm admin) that I've created from the context menu but users don't.

When I impersonated as other Users they don't see the list view which I've created.

Any suggestions please.


find_real_file.png

 

find_real_file.png

10 REPLIES 10

@Amit Rao 

Any update on this

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader