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04-21-2022 06:21 AM
Hello Al,
I want to set default priority as 4 in sc_task table
in sc_task table there is only priority field impact and urgency field are not there. plz let me know how to o it.
Thanks & Regards
Keval
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04-21-2022 06:28 AM
Hi
The most likely way is to change the default value on the priority field in the dictionary. Since priority is a field on task, you will more than likely need a dictionary override. Begin by right clicking on the priority field label and choose Configure Dictionary.
At the bottom of the task.priority dictionary form, you will see a related list called Dictionary overrides. Create a new record there for the Catalog Task (sc_task) table and set the default value to 4.
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Thanks,
Sandeep
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09-11-2023 04:23 AM
How can we set the Priority based on Urgency table?