How to set From address on email client template

[Rahul Raja Sami]

Hi,

I am trying to add from address on email client template but the mail is send - failed. why?

error - 554 5.2.252 SendAsDenied; service.center@service-now.com not allowed to send as itservicecenter@service-now.com

how to resolve this issue.

[Ankita19]

Hi,

May be this can help you:

https://www.servicenow.com/community/developer-forum/email-from-email-client-icon-on-form-is-not-sen...

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0790472

[Rahul Raja Sami]

Hi Ankitha,

Any idea how to set this?

[Ankita19]

Check in email account module I guess table sys_email_account.