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How to set From address on email client template

Rahul Raja Sami
Tera Guru

‎11-21-2022 04:35 AM - edited ‎11-21-2022 04:58 AM

Hi,

 

I am trying to add from address on email client template but the mail is send - failed. why?

 

RahulRajaSami_0-1669035486033.png

 

 

error - 554 5.2.252 SendAsDenied; service.center@service-now.com not allowed to send as itservicecenter@service-now.com

 

how to resolve this issue.

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3 REPLIES 3

Rahul Raja Sami
Tera Guru
In response to Ankita19

‎11-21-2022 05:21 AM

Hi Ankitha,

 

Any idea how to set this?

 

RahulRajaSami_0-1669036880943.png

 

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Ankita19
Tera Guru
In response to Rahul Raja Sami

‎11-21-2022 06:46 AM

Check in email account module I guess table sys_email_account.

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