Creating Incident templates that contain Incident Tasks
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01-31-2019 09:27 AM
I am trying to create an Incident template that contains 2 incident tasks but can't figure out how. On Incident form I have added Related list - "Incident Task --> Incident", from which I can associate tasks to my incident if needed. But when creating an Incident template, I do not have the ability to add a task to the template. Am I missing something?
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Incident Management

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02-04-2019 03:57 AM
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02-05-2019 12:27 PM
I had reviewed that post but was hoping there is another way. I don't want to add those fields mentioned on the post to my incident form just for this. Thanks.
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11-21-2022 10:08 PM
Hi - did you ever find a solution for this?
"https://docs.servicenow.com/bundle/tokyo-platform-administration/page/administer/form-administration... even after adding the fields and following the steps it did not work for me.