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‎04-19-2018 10:56 AM
How to share incident templates with a group? Suppose if Iam a member if 'X' group I should have the ability to share the template with our group
Solved! Go to Solution.
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‎04-19-2018 11:23 AM
When creating/editing a template, there are 3 options:
- restrict to a User
- restrict to a Group
- allow everyone to see it
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‎04-19-2018 11:23 AM
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‎04-21-2018 07:25 PM
Hi Jim, I wrote an Acl to give ITIL user access to Group. But how can i filter only the members the user is a member of
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‎04-25-2018 05:08 AM
Do we have any option to share it based on roles instead of groups/ users.
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‎10-12-2021 07:31 AM
How would I create a template that I only want to be visible to a specific group but still want that group to be able to edit the template?
When I untick the Global box, the group I specified can see the template, but cannot make any changes.