How to stop the change request to proceed further if there is any blackout conflict?

[swathi52]

I have a requirement in my project,

I need to stop the change request to proceed further,If any blackout conflict exists.

Please suggest .Thank you..

[darius_koohmare]

If a conflict exists, the conflict status field will indicate a conflict.

You can then use business logic in a client script or business rule to prevent further update.

Here's an example:

[swathi52]

Hi Darius,

Thanks for the Response.

Your solution is pretty nice.

But I have one more concern,

If I have a CR without any conflict,

Now changing the start date&end date(which creates a conflict) and state at a time, now on saving,

The CR moves to next state with a conflict.I need to stop this also.

[darius_koohmare]

Have you set change.conflict.refresh.conflicts to true, it will: Run conflict detection automatically after changes to Configuration item, Planned start date, Planned end date or State when a change request is updated

[swathi52]

Hi Darius,

Yes,change.conflict.refresh.conflicts is true only.

But it will run after CR got updated,which by then will be moving to next state.