How to Transfer knowledge articles from one knowledge base to another knowledge base?

[Nikhil Kumar]

Hi Community,

Could you please provide me suggestions how can I transfer the knowledge articles from one knowledge base to another knowledge base?

Thanks and regards,

Nikhil

[suvro]

Just write a fix script ...below is the sample code to migrate from Knowledge Base "IT"

var kb = new GlideRecord('kb_knowledge');
kb.addEncodedQuery("workflow_stateINdraft,review,published,pending_retirement,retired^kb_knowledge_base=a7e8a78bff0221009b20ffffffffff17");//change this query as per your liking
kb.query();

while (kb.next()){

kb.knowledge_base = <sys_id_of_required_knowledge base>;
kb.update();
}

[Marcin Mierzick]

Hello Nikhil!

You can easily move articles between knowledge bases by editing knowledge article. In the docs there is step-by-step procedure:

Move a knowledge article

Regards,

Marcin

[Maciej Kowalski]

Hello, check this doc's article

https://docs.servicenow.com/en-US/bundle/sandiego-servicenow-platform/page/product/knowledge-management/task/t_MoveAnArticle.html