How to transfer multiple assets using a transfer order?

[ITAMEd]

Hi all, 

I'm trying to find a solution to track the movement of assets between sites in our organisation. I know ServiceNow has the transfer order functionality but I'm struggling to find something with a good user experience. It appears that whilst a transfer order (TO) can have multiple transfer order lines (TOL), each TOL can only have one asset associated with it. The TOL is then processed at the Transfer Order Line Task (TOLTASK) level. 

So, and here is the problem, if you look to transfer ten assets across the organisation, the TO needs ten TOLs created. These ten TOLs then in turn each have five subtasks to be completed. To move ten assets, you need 60 interactions within the system. That seems incredibly labour intensive for what is, in effect, one piece of work.

Is there a better way of doing this? Am I missing something obvious?

Also, from a deployment/stores point of view, they don't particularly care which assets are moved - one HP Elitebook 840 G6 is the same as another for their purposes. It is more efficient to specify a model and then they can grab the first one in view within the storeroom rather then specifying the specific item which then must be found. Can you remove the specific asset without jeopardising the overall functionality?

Many thanks

[Alistair_Pleasa]

Has anyone got any further info on this? Were looking to implement something similar and would like to know if anyone has managed to do it. 

[Gerrity]

Hello,

We are also interested in this and with the amount of views and people showing interest, I would hope that someone from SN can jump on and provide some advice or perhaps a feature request?

Thanks,
Jason

[Robert Duca]

100% agree on this solution... it is WAY TOO CUMBERSOME... i was literally laughed at by a customer demoing the OOTB solution... i get the full end to end audit trail this solution provides but it saves the asset analysts / stockroom managers no time at all... we are currently looking for a way to strip this down to its bare essentials and front ending it with a record producer interface to allow for multiple asset / product selections, allow for movement between locations other than stockrooms and auto generate the TOLs and then possibly looking at UI actions to move the items through the process in bulk easier as well as stripping out all the unnecessary stages but its essentially a complete re-engineer.

Looking for any examples of what others may have done as well if anything.

[Thomas Czech]

Same here. Created a record producer building up an automated mass transfer. Automatically creating TOLs

[Connie14]

what table does this go to for the record producer?

Is it better to create a record producer vs. a transform map?