Hi Expert!! Thanks in advance. I am handling a lot of Service Now incidents. When I try to add child incidents to a parent, I am using filters On the page where you can add filters, I am thrown back to the overview page of the parent incident. Step...
Hi Community, Under "request something" option in the service portal, when I fill any form with a username, there is an information icon (i). When users click on it, they can see all the details. Is there a way to hide the information or make it visi...
How to populate a hyperlink in comments using business rule. https://dev12345.service-now.com/sp?id=kb_article_view&sys_kb_id=12345.
Hi All , I had created variable type "URL" and Included URL in default , this is working fine for English language. when we switch to Another language Question label is getting translated but URL is not getting translated NOTE : we have two differen...
Hi All, I have a question about the change schedules, hope you can help me ! When you launch a change schedule, you can edit the change request with the button 'Open record' but the form is opening in the same window. I look for a way to open the ch...
Hi, User unable to login to snow after entering the correct credential, its showing "User name or password invalid", after removed the LDAP info from that particular account he/she can able to login. What might be the problem with that user account? ...
I need to make the pre approved standard changes in the change model to be categorized. Is there any way I can accomplish this request?
For example ATF test step ATF test step 1. post method to created incident task: Response body {"result":{"code":201,"status":"success","body":{"message": "Successfully created record TASK0000001 in ServiceNow","number":"TASK0000001","parentIncid...
I created two new Journal Fields to the Outage table. Having an issue where either I add comments to the Comments Field, which is (Type: Journal) and it creates duplicate entries or I add comments to the Additional Comments (Type: Journal Input) and ...
Hi recently i joined servicenow admin or servicedesk , what are major roles and responsibilities of in that role, any idea please let me know.
Hi All, I need to restrict the inbound action from creating incidents, from untrusted domains. I have tried "Email Address filters" method, whitelist and blacklist, but they are not working. Incident is getting created from blacklist domain also. Tha...
Hi, Is there anything needed to enable the business_stakeholder role to see a list view report? We have shared a dashboard with the account, but for the list view report it only has the i icon and no data as seen in the screenshot below. I can click...
Hi All, Please suggest me how to add choice values from array. Array CHOICEVALUES[value,label] [chat,Chat,voice_call,Voice Call,walk-in,Walk In,email_fire,Email Fire] Issue : Now How to add choices from Workspace client script using with for-loop ...
Hi team, my requirement is I have one choice field based on that field attachment field should visible while selecting choice field ,by using UI policy in new state I have written this it's working fine, my second requirement is attachment field s...
I've been trying to create a user from ServiceNow using Flow to Okta and experiencing this flow error.
