How to transfer report ownership/viewership if user id migrates within service now

GarimaU
Tera Expert

yesterday

Requirement: We are transferring roles and group of 100 of users from old user id to new User Id.

The expectation is that whenever we are migrating from old user id to new user id, the report ownership and viewership remains intact. If any scheduled job is running for report, it should not be impacted.

How can we achieve this

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Dr Atul G- LNG
Tera Patron
Tera Patron

yesterday

Hi @GarimaU 

There’s no direct way to do it. Have a look here

 

https://www.servicenow.com/community/itsm-forum/how-to-change-the-owner-for-report/m-p/675626

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