How to translate the section label for a custom view?

georgimavrodiev · ‎01-10-2017

Hello,

Yesterday, I translated my custom application to Russian language.
I actually translated the Menu modules of it along with the Labels of the respective fields in the required forms, including the Section Headers.

Yet, I was not able to translate the Section Labels.

To achieve this, I tried the solutions mentioned into the Translating an Instance document in wiki plus the below Community threads:
https://community.servicenow.com/thread/157693;
&
https://community.servicenow.com/message/877702#877702;
However, nothing works. I am still not able to complete my goal.

Could anyone help me out by providing me with detailed steps how this can be achieved?

Thank you in advance!

Best Regards,

Georgi

kamals · ‎01-11-2017

Hi Georgi,

I too faced the same challenge and handled it successfully. Please follow the below steps to display translated Section Labels,

1. Navigate to System Localization > Translated Name / Fields.

2. Click New button.

3. Choose the following options,

a. Table = "sys_ui_section"

b. Element = "caption"

c. Language = "ja" (ja denotes Japanese. Please use appropriate value for your requirement)

d. Value = "Notes" (Provide the English name of the form section)

e. Label(translate) = "ãƒŽãƒ¼ãƒˆ" (Translated Japanese text)

4. Click on Submit button.

Login / Impersonate using the user account with the desired language and open the form. Translated text will be displayed as section name.

Please mark this answer as correct, if it helps to solve your issue

Regards,

Kamal

View solution in original post

Marek Meres · ‎07-08-2022

Thanks Guys, an old thread but still useful (is this topic missed in docs?). Btw to see the changes immediately I performed the cache flush (cache.do in Navigator) but you rather don't want to do this on production.

Alex Coope - SN · ‎07-08-2022

@Marek Meres,

It's actually not our recommended approach any more. If you'd like to learn more, we have a dedicated forum (where I post every few weeks on my blog) here, we also have a dedicated CSC page here,

Many thanks,
Kind regards

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Director of Globalization Deployment, Internationalization

Marek Meres · ‎07-08-2022

Thanks Alex, I will definitely update myself on the current approach!