How to update the form after it is submitted and the existing workflow only has to be used

Renu9
Tera Contributor

Hi All,

I am having a record producer where it is creating a record in table "x_test".

Once the form is submitted , I want the users to allow for updates to questions after submission, and form still be submitted. It reduces the need to complete a separate form/workflow if an error is made.

 

Is it possible? if so, how can be achieved?

7 REPLIES 7

Renu9
Tera Contributor

@Ankur Bawiskar could you please guide

Ankur Bawiskar
Tera Patron
Tera Patron

@Renu9 

so once user submits record producer a new record will get created.

Are you saying you want to allow update to same record for the same user?

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Hi @Ankur Bawiskar 

Yes, once after the record is submitted, if requester  thinks some more changes are to be made, then they will open the form and updates the variable questions and save them. 

@Renu9 

in that case you need to redirect user to the form view of that record in portal and allow them the access to edit fields.

you will have to ensure they satisfy table level write ACL for this when they are being redirected

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader