How to update the work notes time with todays time

[Datta Pisal]

Hi All,

I have written a fix script to update the state and work note of catalog task but it is updating the work notes with the older time not with todays time.

Could you please help me to update it with todays time.

var TSK = new GlideRecord('sc_task');
TSK.addEncodedQuery("active=true^sys_created_on<javascript:gs.beginningOfLast6Months()^stateNOT IN3,4");
TSK.query();

while (TSK.next()) {

TSK.setWorkflow(false);
TSK.Active = false;
TSK.state = 4;
TSK.work_notes = "This task has been automatically closed due to exceeding SLA by 6 months.";
TSK.update();

}

Regards,

Dp

[Filipe Cruz]

Hello zazaza,

The usage of setWorkflow(false) statement prevents the addition of work notes, as well as suppresses the execution of business rules and notifications.

If you want to generate a new work note, you need to remove the setWorkflow(false) statement.

Please mark my answer as correct and helpful if it is relevant for you!

Thanks,

Filipe Cruz

[Datta Pisal]

Thank you for reply!!

But is there any syntax to update that field?

Regards,

[Filipe Cruz]

Hello zazaza, You want to update an already existing work note?

[Datta Pisal]

Hi,

I want modify the above code so can using some syntax I can update work note field timing as well.

Regards,