How to upload attachments from local computer to ServiceNow records?

[Test232]

Hello Experts,

We have a requirement to upload the bulk attachments into ServiceNow to the records. Attachment name is same as ticket number. All of them are stored in local file system.

Is there any easy way we can connect to local file system and do the import? Please suggest

Thanks

[Anshu_Anand_]

where are the attachments . source and target?

sys_attachment table is where are the attachments are stored .

you can try there to bulk upload with Table sys id will be sys_id of the ticket record

Hope its helpful

[Test232]

Hello Anshu,

Right now, attachments are stored in my local machine and name of the attachment is same as incident number. I want to load all the attachments in a single go. Is there any way for this?

[Rafael Batistot]

Hi @Test232 

The best way is drag and drop or may you follow those instructions 

https://www.servicenow.com/docs/bundle/zurich-platform-user-interface/page/use/using-forms/task/t_Ad...

[Deepak Shaerma]

@Test232 

you can do it via integration only, there is no other way i seen for uploading the multiple attachments in one go.

If my response helped please mark it correct/helpful
Regards
Deepak Sharma