How to use same user account for SSO and Local login?

[Saravanaprabhu]

Hi all,

I want Active directory users to login into ServiceNow instance by using both SSO and Local login.

I tried activating External authentication property and External authentication installation exits, but when i tried to login locally with one of those AD users using local password which i set to them manually, its showing error message stating that my username or password is invalid.

I also tried using instance/side_door.do, but there also i got the same error message.

Is there a way possible?

[John Johnson]

try this   login.do

[iaind]

Hello,

I assume you've worked this one out by now.  What works for us is /login.do and make sure the users who need local login and SSO don't have a value in source.

Going to anything but /login.do will route you through SSO.  Using /login.do you can enter a local password for the same user.

[sunilhp]

Hi,

thanks for your response!

we have resolved this issue. We noticed that the SSO settings were getting updated on user profiles via LDAP transform map. So we are removing the SSO field mappings in the transform map right after the clone. 

[sunilhp]

remove the SSO source entries from your LDAP transform map