How to validate values of two fields are not the same

[ServiceNow Use6]

Hi,

Can anyone send me the script to validate that two field values are not the same in service catalog.

Regards

Suman P.

[Filipe Cruz]

Hi ServiceNow User,

if(g_form.getValue("variable1") != g_form.getValue("variable2")){
  //fields are different, do something
}
else{
  //fields are equal, do something
}

Please mark my answer as correct if it solves your issue or mark it as helpful if it is relevant for you!

Best Regards,

Filipe Cruz

[Community Alums · Accepted solution]

Hi,

Use something like this :

function onChange(control, oldValue, newValue, isLoading, isTemplate) {

    if (isLoading || newValue === '') {

          return;   }

   //Type appropriate comment here, and begin script below

       var first_user = g_form.getValue('first reference field name'); //Update the field name here

        if(first_user == newValue)

        {                alert('User can not be the same');

                  g_form.clearValue('second reference field'); //Update the field name here

        }  }

Learn more on Operators for comparing from here: https://docs.servicenow.com/en-US/bundle/sandiego-platform-user-interface/page/administer/navigation...

Mark my answer correct & Helpful, if Applicable.

Thanks,

Sandeep

[Mark Roethof]

Hi there,

What's the reason for asking about a script? Have you considered a UI Policy?

If my answer helped you in any way, please then mark it as helpful.

Kind regards,
Mark
2020-2022 ServiceNow Community MVP
2020-2022 ServiceNow Developer MVP

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