ITSM forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Hiding UI formatter on the form

Hi all, We have a UI formatter created via UI macro and its currently visible in the form.Is there any way to configure the visibility of this formatter based on conditions via client scripts or UI policies??   Thanks, GK

girishk by Tera Expert
  • 3501 Views
  • 4 replies
  • 1 helpfuls

Resolved! how to turn off report scheduling?

I need to turn off several scheduled reports, but I can't seem to find out how. I have unselected "active", but the check mark is still under Scheduled. I can't find a Turn Off or Stop option.

Onsubmit Client Script to check Attachments on Record producer

Hello,   I have a record producer on a custom table in custom application which has check box if checked need to attach the files , so i have been using below code it is working but even after attaching on the form i am getting same Alert and unable ...

Chaisai by Kilo Expert
  • 7890 Views
  • 10 replies
  • 5 helpfuls

How to use Valid to for a retiring knowledge article

Greetings!I notice that this notification is not working when a article is ready to retire, the condition is set as:By default, this Valid to field for a published article is set to 1 year from the publish date. With certain situations, my knowledge ...

find_real_file.png
fzw by Kilo Contributor
  • 2175 Views
  • 3 replies
  • 0 helpfuls

action.get('sysparm_link_collection');

Hi Community,  var linkedM2MTable = action.get('sysparm_link_collection'); Can you please interpret the above line of code. This I found in out-of-box script include 'ActionUtils'. This script include is being used in global submit button which redir...

Resolved! mandatory fields on Change request

Dear All, I'm trying to make planned start date and planned end date fields in the change request mandatory fields during the schedule state, if defined the below UI policy, but it didn't work what am I missing    

find_real_file.png find_real_file.png find_real_file.png find_real_file.png
Yaseen2 by Mega Expert
  • 3662 Views
  • 2 replies
  • 1 helpfuls

Allowing a supervisor to view all incidents for subordinates

Fairly new to ServiceNow so any suggestions are welcome. What I would like to implement is something like the "Incident -> Assigned to me" but filtered such that it becomes "Incident -> Assigned to my team". What is the best practice for implementing...

Jack8 by Giga Contributor
  • 1973 Views
  • 4 replies
  • 3 helpfuls