how to write if condition for greater number in client script

Servicenow_12 · ‎12-01-2022

Hi team,

I want to set assignment group using onload client script , if the number of users field value is greater than 200.

tried with below but its not entering into the loop.

var nou = g_form.getValue('number_of_users');
if (nou > 200) {
g_form.setValue("assignment_group", 'xyz');
}

Please help me with the right way of comparing the value with 200

Pavankumar_1 · ‎12-01-2022

Hi @Servicenow_12 ,

Try below script on onload client script and active is true

function onLoad() {
    var nou = g_form.getValue('number_of_users');
  var num = parseInt(nou );
    if (num> 200) {
        g_form.setValue("assignment_group", '02826bf03710200044e0bfc8bcbe5d3f'); //add group sysid here
    }
}

If still not resolved try to add info message and check the value on number_of_users field.

or use display business rule and check and set it using onload client script

g_scratchpad.num=current.total_user;

If it helps please click Accept as Solution/hit the Thumb Icon.
ServiceNow Community MVP 2024.
Thanks,
Pavankumar

View solution in original post

Asif Khan M · ‎12-01-2022

Although g_form.getValue() method returns String but JS does implicit type conversion while comparing it with a number. Ideally, the comparison should happen correctly looking at your code.

Can you also try converting the number_of_users to Number before comparing ? You can modify your code as below

var nou = g_form.getValue('number_of_users');
nou = Number(nou);
if (nou > 200) {
g_form.setValue("assignment_group", 'xyz');
}

Can you also paste the whole onLoad script to help everyone get the context.

jaheerhattiwale · ‎12-01-2022

@Servicenow_12 Please try below code:

var nou = Number(g_form.getValue('number_of_users'));
if (nou > 200) {
g_form.setValue("assignment_group", 'xyz');
}

Please mark as correct answer if this solves your issue

Please mark the answer as correct or helpful based on impact
ServiceNow Community Rising Star, Class of 2023

jaheerhattiwale · ‎12-01-2022

@Servicenow_12 Have you tried this? This should solve the issue as you were getting number nou variable as string hence its not entering in that if block. so i converted it to number using javascript Number function. Please try this.

Please mark the answer as correct or helpful based on impact
ServiceNow Community Rising Star, Class of 2023

Servicenow_12 · ‎12-01-2022

Hi @Asif Khan M ,

thank you for looking into this. the code which i am using is the same on onload client script on one form.

'number_of_users' is a field on the form which stores the count (ex: 478) .since it is more than 200 , i want to set AG with some grp on the same form.

same format is working when i used in Backnground script
if(current.number_of_users > 1000)

but i want it using onload client script

var nou = g_form.getValue('number_of_users');
if (nou > 200) {
g_form.setValue("assignment_group", 'xyz');
}

are there any methods like parseInt , to compare integer values?