How transfert item build with item designer in catalog builder?

Riana78
Kilo Contributor

‎11-22-2023 11:05 PM

Hi

With the dépréciation of item designer, I have to prepare my teams to use catalog builder.

We have Manu catalogs , and many items with custom approbation and tasks include in workflow.

I have try the fixe script provide by servicenow to migrate item but ,it don't take on charge custom steps.

I will really appreciate your feedback on this topic .

Thanks 

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎11-23-2023 08:32 AM

Hi @Riana78 

 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1275409

 

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DaisyB057891995
Tera Contributor
In response to Dr Atul G- LNG

yesterday

I had gone through this article and the script shared and still feel it in incomplete.

Reasons : The linking between item designer and the cat item still exists, and one can still go to the item designer record and set the item to expire/unpublish, etc. The UI action "Edit in Catalog Builder" does not show up as "Created from item designer" still holds the value of the item designer record.

Due to this, the item can be updated from both Catalog Builder and Item Designer and might bring in inconsistency.

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