what is the difference between Form layout, form design and form builder

PrashanthiM0018
Mega Explorer
 
2 REPLIES 2

Vipul Sethi
Kilo Guru

Form Layout:
​This is a list-based tool (the "slushbucket"). You move field names from a left column to a right column to determine what appears on the screen. It is the only tool of the three that allows for dot-walking, which lets you pull in fields from related tables. It’s best for quick, non-visual administrative changes.
​Form Design:
​This is a visual drag-and-drop canvas. It shows a representation of the form where you can physically move fields and create new sections or columns. While it makes organizing the page easier than a list, it does not support dot-walking, meaning you can only work with fields already on that specific table.
​Form Builder:
​This is a web-based workspace tool. It combines the drag-and-drop style of Form Design with additional configuration panels. It is specifically designed to handle the setup for ServiceNow’s modern "Workspaces" and provides a consolidated interface for managing fields, sections, and views in one place.

Tanushree Maiti
Kilo Patron

Hi @PrashanthiM0018 

 

Refer: 

https://www.servicenow.com/community/developer-forum/what-is-the-difference-between-form-layout-and-...

https://www.servicenow.com/community/developer-forum/form-builder-design-form-vs-layout-form/td-p/32...

https://www.servicenow.com/community/itsm-forum/difference-between-form-layout-and-form-design-in-se...

 

 

  • Form Layout (Configure > Form Layout):
    • Focus: Quick changes, linear lists of fields, legacy tool.
    • Best For: Simple, fast changes to field order, adding/removing existing fields.
    • Interface: Text-based, non-visual list.
  • Form Design (Configure > Form Design):
    • Focus: Visual arrangement, adding new fields, sections, and columns.
    • Best For: Complex layouts requiring visual layout control.
    • Interface: Drag-and-drop UI.
  • Form Builder (Configure > Form Builder):
    • Focus: Modern alternative to Form Designer; combines all functionalities.
    • Best For: New instances and advanced, user-friendly form creation.
    • Interface: Intuitive drag-and-drop with real-time previews

 

 

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Regards
Tanushree Maiti
ServiceNow Technical Architect
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