How we can create 5 incident tasks through a record producer.

[Anshika Bhatna1]

How we can create 5 incident tasks through a record producer.

[Bhuvan]

@Anshika Bhatna1 

You can extend below logic to achieve this

https://www.servicenow.com/community/itsm-articles/part-1-multiple-records-creation-from-record-prod...

If this helped to answer your query, please mark it helpful & accept the solution. 

Thanks,

Bhuvan

[Its_Azar]

Hi there @Anshika Bhatna1 

You can do this in the record producer’s script. After creating the incident, just loop and insert 5 tasks linked to it. like this):

var inc = new GlideRecord("incident");
inc.initialize();
inc.short_description = producer.short_description;
var incID = inc.insert();

for (var i = 0; i < 5; i++) {
   var task = new GlideRecord("incident_task");
   task.initialize();
   task.short_description = "Task " + (i+1);
   task.parent = incID;
   task.insert();
}

Hope this helps.

[abirakundu23]

Hi @Anshika Bhatna1 ,

Since, Record Producer create single record in ServiceNow, want to create 5 incidents tasks You can do it by record producer script or flow designer once request submitted.

Please mark helpful & correct answer if it's worthy for you.

[Andrew_TND]

Hi @Anshika Bhatna1 

You could actually achieve this completely no code by using flow designer with the trigger being one of the communication channels.

Please mark as helpful or if it’s resolved the issue, CORRECT!