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However, all versions are retired despite republishing the day before

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PRADEEPREDDY GU
Tera Expert

‎02-15-2024 07:28 PM

 
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Dr Atul G- LNG
Tera Patron

‎02-16-2024 03:11 AM

HI @PRADEEPREDDY GU 

 

Are you referring to knowledge articles?

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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Aman Kumar S
Kilo Patron
In response to PRADEEPREDDY GU

‎02-16-2024 08:22 AM

Hi @PRADEEPREDDY GU

Firstly check if your instance has this plugin "com.snc.knowledge_advanced" is installed and also system property "glide.knowman.versioning.enabled" is true

Best Regards
Aman Kumar
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Dr Atul G- LNG
Tera Patron
In response to PRADEEPREDDY GU

‎02-16-2024 03:58 AM

Hi @PRADEEPREDDY GU 

 

Need to see how this workflow has been built.

Share screenshot of workflow.

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

****************************************************************************************************************
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Dr Atul G- LNG
Tera Patron

‎02-16-2024 03:11 AM

HI @PRADEEPREDDY GU 

 

Are you referring to knowledge articles?

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

****************************************************************************************************************
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