However, all versions are retired despite republishing the day before

PRADEEPREDDY GU · ‎02-15-2024

Dr Atul G- LNG · ‎02-16-2024

Are you referring to knowledge articles?

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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View solution in original post

Aman Kumar S · ‎02-16-2024

Hi @PRADEEPREDDY GU

Firstly check if your instance has this plugin "com.snc.knowledge_advanced" is installed and also system property "glide.knowman.versioning.enabled" is true

Best Regards
Aman Kumar

Dr Atul G- LNG · ‎02-16-2024

Hi @PRADEEPREDDY GU

Need to see how this workflow has been built.

Share screenshot of workflow.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Dr Atul G- LNG · ‎02-16-2024

HI @PRADEEPREDDY GU

Are you referring to knowledge articles?

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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