I accidentally deleted the standard templates for change. Is there a way to get them back?

[AmritaT]

I accidentally deleted the standard templates for change. Is there a way to get them back?

Please advice.

[Alberto Consonn]

Hi Amrita,

you can easily recover the standard template for change using the following functionality:

Use the Deleted Records module to restore a deleted record

Hope this will fix your problem.

If I have answered your question, please mark my response as correct so that others with the same question in the future can find it quickly and that it gets removed from the Unanswered list.

Thanks you

Cheers
Alberto

[AmritaT]

Thanks Alberto.

The templates are not deleted. They have been removed from this view given below:

My requirement is to add the templates in this page.

Any suggestions?

[Alberto Consonn]

I got your need now, type sc_category.list in the Navigator, then find the 3 record below and fill the column Parent to Standard Changes (see yellow highlighted).

In this way, you will be able to see again the 3 standard templates for change in Service Catalog.

Hope this will fix your problem!

If I have answered your question, please mark my response as correct so that others with the same question in the future can find it quickly and that it gets removed from the Unanswered list.

Thanks you

Cheers
Alberto

 

[AmritaT]

I do have them under Parent --> Standard Change. And still it doesn't show me in the other view.