Why my list collector is not in alphabetic order ?

Jean-Michel3 · ‎11-27-2018

Hello,

i have make on order guide for choose software.

but the list collector is not in alphabetical order.

the set up is :

Thx for your help.

scott barnard1 · ‎11-27-2018

Go to that table and look at the list of those records with the filter applied the same as your reference qualifier for the list collector.

Then swap you language and check if the order changes.

We tend to get issues when the french guys create items in french but put the english translation in so the system doesn't have an english translation only a french one that is written in english.

The way to fix it is to go to the record as a user with english language replace the english save the record then swap to french and replace the label and save.

You may not have this it's just something we occasionally have issues with as lots of our devs have languages other than english as their main language

regards

View solution in original post

Ajaykumar1 · ‎11-27-2018

Hi Jean,

Try by adding ref_ac_order_by="your_variable_name" attribute.

Regards,
Ajay

Kalaiarasan Pus · ‎11-27-2018

Have you tried adding 'order_by=somefield' in your reference qualifier?

Ajaykumar1 · ‎11-27-2018

Or if you are on normal form and not on Sevice catalog, then try using No Sort attribute to false.

Regards,
Ajay

Jean-Michel3 · ‎11-27-2018

My variable name is : required_software

I try ref_ac_order_by=required_software but don't work.

I try order_by=name but don't work.

I thing it s a bigger issue because the search in the list collector don't work to.