I am wanting to do a bulk import of Problems from alternative platforms. Whilst using the AutoSysFields (false) enables the retention of historical creation date when creating the SN Prb record, is there a way to import the associated tasks and also ...
We are unable to configure MID server for our SNOW instance Version:Helsinki .patch7 updated.we get the error as followsEncountered error: [null] while starting up the service. Retry...05/16/17 22:36:22 (688) StartupSequencer SEVERE *** ERROR *** U...
Hi All, I have the below OnSubmit client script written for making attachments as mandatory Script :: function onSubmit() {if(this.document.getElementsByClassName('get-attachment').length == 0 && g_form.getValue('do_you_have_a_copy_of_the_rfx')=="Ye...
I am attempting to configure the Global Search to return records from any table in the CMDB. I created a text index on the Collection field of the cmdb_ci table. The Text Index checkbox is checked, I hit the "Generate Text Index" related link, and go...
Hello! We are in the process of Implementing Major Incident Management with the Teams with the Notify connector plugins to create the Teams meeting/Call and run the MI event. From the MI Workbench, Collaborate tab, we "Initiate" a Teams Call from the...
Hello All, I want users with Knowledge role can Edit, Publish, Update and Retire KCS Articles regardless of Ownership Group selected on KCS Article. Do I need to create new ACL's and make changes to UI actions?Please help me to achieve this. Thanks @...
We have some Configuration Items- software, which can not searched via Global Text Search located on right top of application. We can get returns for most CI Search via SN Global Search using CI ID, but we had an issue for some software CI, which hav...
We have a Vendor Manager who needs to access our Vendor Management Workspace. What roles would they need to access the workspace without simply giving full admin privileges?
Looking for the EOL/EOXS/EOS definitions. I've searched for quite some time - I cannot find ServiceNow's glossary/definition of terms that include End of Life (EOL) and End of Support (EOS). Not all companies/publishers use the same terms/reference...
Hiemail sending & receiving is not operationaland what could be the reason the processing time exceeded?email reader job also finewe don't have any system property like 'glide.email_diag.threshold.email_reader.runtime' to update
Hello All, We got a requirement from customer- Please give access to end-users to edit or delete their Additional comments in RITM. Is it recommended? if yes how we can give access and what are the steps needs to be taken. Please check the attached s...
Hi friends,My organization want to implement integration between webex and servicenow we are going through webex and servicenow Docs bit confusing, Did anyone implemented conversational custom integration between servicenow and webex please help on t...
I have read all about the two spokes in the ServiceNow docs site, I can see that the Microsoft AD Spoke has a lot more OOB Actions available for use, and that the Microsoft AD v2 Spoke has a "v2" in it's name, also that the last update was more recen...
Hi Community, Why do we need to cancel SLA in any specific real time. If anyone aware about please share real time scenario. Thanks In Advance.
Has anyone ever developed a solution to auto add code tags into additional comments to avoid white spaces being removed after saving. We have customers complaining because of all the lines spaces being removed and we want to avoid our users having to...
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