I accidentally deleted the standard templates for change. Is there a way to get them back?

AmritaT
Tera Expert

I accidentally deleted the standard templates for change. Is there a way to get them back?

Please advice.

1 ACCEPTED SOLUTION

Turns out its an issue with the cache...I created an incident in HI and they suggested to change the page box to '10 per page' which was '600 per page' before.

That worked 🙂 

View solution in original post

16 REPLIES 16

Are these categories Active? There should be an active flag. Make sure it is checked,


Please mark this response as correct or helpful if it assisted you with your question.

Check the Active flag, it should be checked.

Or just select all the 3 rows and press Activate and check again.

Yes, it is active.

Sanjay Bagri1
Tera Guru
Hi Amrita , Please go to delete record module . And after search by breadcrumbs Crated on today set this condition and run that condition then that record will come then restore that record . If it is helpful for you please mark as helpful and correct . Thanks Sanjay Bagri

SanjivMeher
Kilo Patron
Kilo Patron

Can you send a screenshot of the standard change category as below screenshot?

 

find_real_file.png


Please mark this response as correct or helpful if it assisted you with your question.