I am getting this error "No response for ECC message request with sysid=xxxxxx after waiting for 30 seconds in ECC Queue"

[Ankit Jain5]

I am getting this error in After Business Rule where I am triggering a REST Message Create Method to create a Jira Issue. "No response for ECC message request with sysid=8170a4fddb4a9c106f1f6e59139619b4 after waiting for 30 seconds in ECC Queue"

Though I hve found the solution to change the property value to increase timeout, but I am not able to finde the glide.htttp.timeout property. So shall I create one?

[Kajal Goti]

Hi,

First of all you have to check your mid server,If it's up and working fine

Then you can create property and give time in milliseconds 

Mark as correct/Helpful,If you find any help worthy

[SA5]

Thanks!!

[simonezini]

Hi,

have you tried following this KB to solve the issue? KB0744311

It seems like that two properties were updated after Madrid version.

[Prasad Pagar]

Hi @Ankit Jain 

Yes if you dont find already then create glide.htttp.timeout property.

There are two Options

Option 1 -

 Set glide.http.outbound.max_timeout property to 60

Option 2 -

1. Set 'glide.http.outbound.max_timeout.enabled' to false

2. Set 'glide.rest.outbound.ecc_response.timeout' seconds you wanted and then try

Thank you
Prasad