I am new to ServiceNow

Kavin Prem
Kilo Contributor

Hi all, I am new to ServiceNow and have been hearing a lot of positive things about this software, It will be helpful if I get any guidance on where and how to start learning ServiceNow. Also, I am preparing for CSA Can you help me with exam questions and dumps?  

7 REPLIES 7

Sonam_Tiwari
Kilo Sage

There you go:

https://www.servicenow.com/community/in-other-news/where-do-i-start-my-servicenow-career/ba-p/227840...

 

After you are done reading this, get yourself a 'Personal Developer Instance from - developer.service-now.com and start exploring.

 

You will also have some great lab exercises within the CSA course on nowlearning. However, its always a great idea to have some hands-on exercise within the platform before you appear for the exams. 

 

After you are done with above things, you won't need any dumps or questions but just in case you still want to practice to build confidence, try some practice tests for CSA on udemy (personal advise).

 

At last, all the very best. This is indeed a great platform, you will love it.

Consider indicating the response as helpful and marking it as correct if it meets your needs.

Ravi Gaurav
Giga Sage
Giga Sage

you can get all you doubt clear from my youTube channel. 
https://www.youtube.com/@learnservicenowwithravi

And in the video description you can find imporant content around it 

 

Thanks 

Ravi Gaurav 

Solution Arch

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Ravi Gaurav | ServiceNow MVP 2025,2024 | ServiceNow Practice Lead | Solution Architect
CGI
M.Tech in Data Science & AI

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Sandeep Rajput
Tera Patron
Tera Patron

@Kavin Prem First thing first, register on now learning https://nowlearning.servicenow.com/lxp and explore various career journeys available here https://nowlearning.servicenow.com/lxp/en/pages/career-journey?id=journey choose, a journey which matches with your career goals and enroll for all the courses associated with that journey.

 

Now learning will not only help you learn different concepts related to ServiceNow but you can also practices them by using Lab instances provided by ServiceNow.

 

Also, ServiceNow provides free PDI instances, you can get one by registering at https://developer.servicenow.com/dev.do

You can practice various ServiceNow related concepts on the free PDI.

 

Hope this helps.

Rene El Hamzh
Kilo Sage

Hi @Kavin Prem

welcome to the world of ServiceNow! 

 

As others have already mentioned, registering on Now Learning to check out some courses and obtaining a PDI is a good start. It's also great that you're already preparing for the CSA, as it's almost always required for most roles in the ServiceNow ecosystem. Other than that, just practice, practice, practice. Once you've passed your CSA and feel confident enough, apply for your first ServiceNow job. Nothing beats real-world experience.

 

Some other useful resources: 10 Essential Resources for ServiceNow Professionals

 

A note on external study materials: 

I generally would not recommend using them as the accuracy of information on these sites cannot always be assured. The learning materials provided by ServiceNow are all you need to take the exams. However, if you do choose to use such resources, it's really important to cross-reference all information with verified sources. 

 

Best of luck with the exam!

 

Best regards,

Rene

 

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