I am not understanding the UI Action condition "RP.isRelatedList() && (new IncidentUtils().canShowRelatedListUIAction(current, parent, 'add'))"

[srinadh kanchar]

Hi All,

I can see the ADD button under Impacted services/CI related list . I opened the UI Action and checked for the condition . The condition is "RP.isRelatedList() && (new IncidentUtils().canShowRelatedListUIAction(current, parent, 'add'))" 
I am not clear with this condition can some one help me to understand? 

Thanks in advance,

Sri

[Ankur Bawiskar]

Hi,

you need to check and understand the script include function "canShowRelatedListUIAction"

Did you do that?

regards
Ankur

[srinadh kanchar]

Hi Ankur ,

Thanks for the replay . In the script include they mentioned as the users who have the ITIL or Sn_incident_write role can have the add button.

[Ankur Bawiskar]

@srinadh kancharla 

Please check what's the exact visibility logic in that function.

that will answer you why button is hidden

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards
Ankur