I need to copy category from maintain item to RITM

varma2
Mega Sage

Hi All,

 

I need to copy category from maintain item ( sc_cat_item)  to RITM ( sc_req_item).

 

Please suggest.

 

Thanks all,

5 REPLIES 5

Voona Rohila
Kilo Patron
Kilo Patron

Hi @varma2 

Can you please explain in detail of your requirement?


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Kind Regards,
Rohila V
2022-25 ServiceNow Community MVP

Hello Rohila,

 

Every catalog have category and subcategory, Once submit the request that category should  populated in RITM category field.

 

Thanks, 

You can just keep the dot-walked field on the RITM form

VoonaRohila_2-1700144504346.png

 


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Rohila V
2022-25 ServiceNow Community MVP

Or If you have separate field that stores category then you can write a before insert BR on RITM Table with proper trigger conditions and set the field values in Actions tab

VoonaRohila_3-1700144966159.png

 

 

 


Mark it helpful if this helps you to understand. Accept solution if this give you the answer you're looking for
Kind Regards,
Rohila V
2022-25 ServiceNow Community MVP