I Need to modify the Preview (i button) button in Incident module list view

suneel kumar
Tera Contributor

I Have requirement to change the fields in the preview icon in Incident module in default view.

 

Can you suggest possibilities to modify the list view preview icon in Incident module.

5 REPLIES 5

Musab Rasheed
Tera Sage
Tera Sage

Hello,

Go to incident form, form layout, select 'Self service' and make changes

find_real_file.png

Regards

Please hit like and mark my response as correct if that helps
Regards,
Musab

Hi Sunil,

In Incident form go to configure and click form layout/form design and modify the form the way you want to see in preview button 

 

 

Mark Correct or Helpful if it helps.

 

Thanks,

yousaf


***Mark Correct or Helpful if it helps.***

Yousaf
Giga Sage

Hi Sunil,

In Incident form go to configure and click form layout/form design and modify the form the way you want to see in preview button 

find_real_file.png

 

 

Mark Correct or Helpful if it helps.

Thanks,

Yousaf


***Mark Correct or Helpful if it helps.***

Hi Sunil if i helped you in any way can you please mark my answer helpful or correct and close thread 

Thanks,
Yousaf


***Mark Correct or Helpful if it helps.***