I want to create a Standard Organization Process(SOP) of my Daily tickets like INC,SR, CHG and so on..

[Veera raju]

Hi,

I want to create a Standard Organization Process(SOP) of my Daily tickets like INC,SR, CHG and so on..

can anyone help me out on the same.

Thanks in advance,

Regards,

Veera.

[Uncle Rob]

Processes should only exist to maximize a good outcome, or minimize a bad outcome.

With absolutely zero information on what outcomes you're trying to achieve, how could we possibly help you build an SOP?

[Veera raju]

Hi,

I am not getting what you are talking about.

could you please elaborate the same.

Regards,