Hi All,Catalog task assignee should get notified when additional comments updated on RITMIs there any way to send email to assignee of that particular task when additional comments added to RITM. I tried to copy from Task to RITM and RITM to task but...
Hi all, I created a Save button on the KB form. However, whenever I am clicking on Save, it is publishing the article. How can I ensure that this button only saves the KB article and does not Publish it. Thanks,Mallika
We currently have a Catalog item that requires an attachment before you can submit a request. I now have a request to only require the attachment when a particular variable is Yes, if that variable is No then the attachment will not be required.
Whenever an end user submits the Ask HR catalog item, the request and RITM should be visible on the portal level and backend for that user and HR group, but when other end users try that, it should not be visible. Below is the sample script Issue: It...
Hi all,I have an offline instance of SNOW (San Diego version)I am trying to install the plugin with a file from the store (*.store).but no "upload offline application" button on my on-perm instance (no network access)
I want to copy the value when selecting data from a reference item. conditions・When reference type item C (colmun_c) of table B (tb_b) is selected, copy the value from table A (tb_a) to table B (tb_b). I can't do the following.1. Copy from integer it...
I have 3 fields in a catalog form. They are User Role, Hardware Bundle and Software Bundle. When the requested for is selected the values of User Role, Hardware bundle and Software Bundle have to auto-populate based on the Requested for. How to achie...
When trying to start the instance we get an error "The instance is offline. Please check again in a few minutes." as shown below: And when try to run the instance URL we get the error below:How we can fix this problem, anyone can help please?Here is ...
Hello Team, In which table Icons can be stored in servicenow.Thanks in advance
Hi All, At current we have a field "Cab Date" that uses date picker tool.But our requirement is like to convert that field to Drop down and should show the list of all upcoming Cab Meetings(meetings before the Planned start date).How can I achieve th...
I registered for PDI, however I only got the App development studio. How can I get the ITSM module?
Need help to understand what makes a ticket select different closed states when closing a task or incident
Hi All, I have requirement to set worknotes mandatory when user changes flag from active to false. I have achieved this using on change client script.Now I have requirement worknotes should be mandatory when user changes flag from active to false on ...
Hi, In a catalog item I have one of Yes/No variable is there once if I select No option for that variable it has to redirect to Compose Gmail window with two default email addresses in To field. How come I achieve this.. Thanks in Advance.
What are the best approaches to integrate two ServiceNow instances. Is it REST API or Service Bridge or eBonding etc.? We are planning to do from Incident(ServiceNow instance 1) to Case(ServiceNow instance 2). (incident to case convert). Also help us...
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