I want to update affected_ci in the realted list of RITM table to get updated as per catalog variables && configuration item field on RITM form.

[Kingstan M]

Hello SNC,

I am trying to update affected_ci in the related list of RITM table to get updated as per catalog variables >> server.

configuration item field on RITM form takes the value from variable by simple onLoad script but setting up affected_ci is being a challenge.

Any advice?

function onLoad() {
    //Type appropriate comment here, and begin script below

    // >> topic >> set configuration_item field name value same as server variable
    var ciVariable = g_form.getValue('server');
    g_form.setValue('configuration_item', ciVariable);

}

How i can achieve this via client onLoad script? or by any method.

[Ankur Bawiskar]

@Kingstan M 

I believe your question was how to populate the Affected CI related list with the variable Server and show it on RITM form

Did you check my script for that?

Regards
Ankur