I want when i closed sc task manually then request and ritm not to closed should be open?

bhujangi gawal2
Tera Contributor

6 hours ago

using BR

 

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2 REPLIES 2

Dr Atul G- LNG
Tera Patron

3 hours ago

That is not the case. If you close a task, it follows the workflow or flow designer that you have configured. A REQ follows a standard process, and based on the actions defined in the flow, the RITM and REQ states and stages get updated accordingly.

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SohamTipnis
Tera Guru

20m ago

Hi @bhujangi gawal2,

 

This is not a good script; you can try, but it is not recommended; it simply does not make sense.

 

If you find my answer useful, please mark it as helpful and correct. ‌‌😊


Regards,
Soham Tipnis
ServiceNow Developer ||  Technical Consultant
LinkedIn: www.linkedin.com/in/sohamtipnis10

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