Icon not showing in service portal

Green2
Mega Contributor

Icon added to catalog item is not showing in service portal. but the image added is showing up as icon on  service portal.

How to make the Icon added to catalog item shows' up as icon in service portal 

 

find_real_file.png

1 REPLY 1

chrisperry
Giga Sage

You need to use the Picture field.  The Icon field is not used by Service Portal, it is used by the native platform service catalog application - see below:

find_real_file.png

If this answer is helpful please mark correct and helpful!

Regards,

Christopher

If this answer is helpful please mark correct and helpful!

Regards,
Chris Perry