How to add hyperlink in business rule so that incident number should come with link in activity

[rupali18]

need the incident number should come with hyperlink in activity 

[Ankur Bawiskar]

Hi,

you can add hyperlink in work notes which is journal field

sample below

var url = '';
url = "[code]<a href='";
url += "/incident.do?sys_id="+'b3f076504750210042bd757f2ede273f';
url += "' target='_blank'>" + current.number + "</a>[/code]";

current.work_notes = url;

Regards
Ankur

[Ayshee Chattopa]

Hi Ankur,

I referred the above code for one of my requirements to make the KB number a clickable link on Additional Comments and it worked perfectly.

Thank you so much.

Regards,

Ayshee Chattopadhyay

[Ankur Bawiskar]

Glad to help

[Ankur Bawiskar]

@rupali 

If your question is resolved please close the question as answered so that it moved to answered list and benefit future readers

Regards
Ankur