Resolved! can i Hide the Global Search for right top corner
can i Hide the Global Search for right top corner
Forum Posts
There are some users they are not able to submit the requests form portal through the catalog item. whenever they click on the Submit we are getting the error "Sorry you do not have an access or either data does exist can some help me with this why
There are some users they are not able to submit the requests form portal through the catalog item. whenever they click on the Submit we are getting the error "Sorry you do not have an access or either data does exist can some help me with this why ...
Inactive user ( active is False) will receive notification mail or not?
Hi all, In sys_user table, Active field is False. Now whether user will receive notification mail or system will ignore the mail, as user is Inactive. if mails won't trigger , is it possible to trigger mail to inactive users.
Resolved! Documents on how to integrate ivanti with servicenow to install software on user device/server
There is a plan to use Ivanti instead of SCCM. Firstly We don't have SAM Pro plugin in place. So, can we use Ivanti without SAMPRO and secondly we need to understand how to install a software on users machine/server using Ivanti. Kindly provide your ...
How to create a item by using CartJS API ?
Hi, Previously, attached functionality developed using cart API. we want to modify this using CartJS API. I am new to this functionality. Please help with coding part of attached functionality. Thank & Regards, Kartheek.
How to hide the menu div in employee center
How to hide the navy blue menu divider in employee center. Any help?
Jira integration with ServiceNow through Scripted Rest api
we have connected to Jira using Scripted rest api, we are successfully able to connect and create incident in the ServiceNow table when issue is created in Jira. But works only when authentication required check box is unchecked in scripted rest api ...
Where is SLA information stored?
Hello everyone. I am trying to gather reports regarding all the different SLAs each contract has on ServiceNow. I ran a report on the SLA Definition [contract_sla] table but was not able to find some records. When I looked at the Task SLA [task_sla] ...
Confirmation Dialog Box using UI Page, OK Button will not work
When cancelling a change, I am using a confirmation dialog box that pops up to enter reason and select OK. When I enter the reason, select OK, nothing happens. I xml'd the ui page and the Cancel change ui action from my personnel development instan...
when certain tickets are reassigned back to the service desk to get more information
need help as there is issue going on in our organisation wherein with our outsourced service desk , we are seeing a number of incidences of service desk, not attempting the resolve the issue or trying to understand the user’s application issue or ga...
How to use query records with an array?
I am having an array with these values.. var arr = [10, 20, 30, 40]; var gr = new GlideRecord('incident'); gr.addQuery('number', 'INC0003440'); if(gr.next()) { var getCode = gr.code; if (arr.indexOf(getCode) != -1) { ----> Instead...
Resolved! What are the roles required to edit the change request in Servicenow
What are the roles required to edit the change request in Servicenow
Resolved! I want to get the row count on Inserted,Created,Updated,total records in transform map.
I want to get the row count on Inserted,Created,Updated,total records in transform map. I have written a script it is not giving me accurate count.Please below ss. Please guide me in this. var griii4 = new GlideRecord('sys_import_set_run');griii4.add...
Resolved! How do I associate the subflow with main flow in Flow Designer
Hello All - Using the Flow Designer, I built a rather large workflow (about 200 steps) that still needs to grow even larger. So, I figure I should do some subflows. The problem I am running into is that I don't know how to make sure that my subflow...
Resolved! How to set notification subject through email script
I have to set approval rejected user to populate in email notification. Notification i have written on Change_request table. Here my script: appr = new GlideRecord('sysapproval_approver'); appr.addQuery('state', 'rejected'); appr.addQuery('sysapprov...
