If i am running the Back ground script i can see the incident record why i can see this record only

[kranthi2]

Hi,

If i am running the Back ground script i can see the incident record why i can see this record only.

any specific reason why i am able to see 

INC0010001

 Please find the attached SS for the same please help me out the clear explanation on the same.

[Mohith Devatte]

Hello @kranthi2 ,

Please change your loop from IF to while which will pick up multiple records from the table 

Hope this helps

Mark my answer correct if this helps you 

Thanks

[kranthi2]

Hi,

I have changed the same what you said and it is working fine.

But my question something different please check the same which is mentioned in my earlier response.

Here my question is why it is not displaying INC0010012/INC0010021/INC0000015/---and so on why it is INC0010001 only.  

[Mohith Devatte]

@kranthi2 can you please explain it once again ?

[kranthi2]

Sure.

Please find the attached SS for your reference.

If i execute the above script it is returning the  INC0010001 

here my question is why INC0010001 will return.

why not some other incidents like INC0010012/INC0010021/INC0000015/---and so on because in my instance i have almost 60 incidents are available.

[Eswar Chappa · Accepted solution]

Hi @kranthi2  , Sorry got you question wrong this is something reply  for the same 

As you have used If condition it will exit the loop with the First ever satisfactory condition, That means "INC0010001" is the first record in the loop which satisfies the query condition and terminates the loop.

Please find below image for the same:

Thanks & Regards,

Eswar Chappa

Mark my answer correct and Helpful if this helps you 😀