if VM is deleted from vCenter it is not deleted from Servicenow virtual machine instance table
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‎04-30-2019 10:36 PM
If a VM is removed from vCenter, and after that discovery is run in ServiceNow, that record is not removed, thus the old data remains in the table with the wrong state.
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Enterprise Asset Management
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‎05-01-2019 01:42 PM
It is now considered a stale CI. ServiceNow leaves it up to you what to do with Stale CIs. Some delete them, some move them to a state of Retired, or whatever. I try never to delete CIs, as there may be a lot of relationships that rely on that CI, and deleting it can mess with reporting.
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‎06-11-2019 05:48 AM
I wrote a business rule on the stale CI table, which deletes the VM from CMDB table if that VM is found in the stale CI table.