Not able to See incidents
Hello , I have ITIL role but still i am not able to see incidents assigned to me . What would be the cause?
Forum Posts
How Request Price is calculated based on Request Items price
Hi Team, Could you please help me on how the request price is calculated on (Price Field) request record. Request you to provide me the link where it is configured?? Thanks in advance !! Regards,Haseena
Resolved! In the catalog item i want to Auto populate the location from location table
Hi,In the Catalog item form I want to Auto populate the location from location table if i select location then Street address will be auto populated.Thanks, Please help me out on the same. Thanks,
Resolved! How to get information in onLoad client script
Hello friends, I am trying to fetch logged in user information in onLoad() client script.When the user logs in and opens, I want to fetch some of the info from sys_user table and based on that I want to display some fields.Since we cannot use g_scrat...
Resolved! Cost center of the logged in user need to be populated in the field
Hi Community, I have a requirement, in catalog form there is a field called "cost center for shipping" (single line text) in this field the cost center of the logged in user need to be populate in the field.In user form there is field called cost cen...
ui action should visible only whenwith respect to the check box value of another table
Hi AllWe have a ui action called "View HTML on u_email_client table " and this button should be visible only when the u_company_config_intg table entry for u_company" demo" inside that filed u_html_email_content is true how this validation can be don...
Resolved! Business Services vs Business Applications
Hello everyone, I know this question has been asked several times by other community members but could someone give me a clear understanding of Business Services and Business Applications? The context of this question is that we are working on revamp...
How to company query to check conflict UI action
Hi all, I have a requirement to display change conflict based company.We have company custom filed on change request form. Along with CI, planned start date and planned end date company condition needs to be added to 'Check Conflict' UI action. Confl...
Reg: suppression alert in the change window
Description: Currently, the alerts are getting suppressed from the CR (Planned implementation start date and Planned implementation start date) from the OOTB functionality. EM Maintenance Rules has an OOTB rule called ‘CI in Change Window’: CIs that ...
Unable to see the field in strategic planning workspace.
Hi All,I have created the custom field in project(pm_project)table, I am not able to see that field in Strategic planning workspace. Could anyone please guide on this. I want to display the created custom field on strategic planning workspace. Regar...
Regarding sys_storage_alias Table
Hello, Can anyone briefly explain regarding sys_storage_alias table. Thanks in advance!!
Change variable editor formatting
We have incidents with related records on the requested item table. We'd like the agents to be able to quickly preview the requested item without having to click into it. They can pull up the preview via the 'i' button next to the field, but the fo...
filter condition in a report
I have to run a report on certification elements table.Certifications are created on Cis.The requirement is select a ci configuration items that were rejected( custom approval field) and certified from the most recent certification element . For exa...
Flow designer requirement
Hi All,Flow designer requirement: I need to get the department names and numbers by dot walking 2 tables (i.e. Department and Rel). I have around 521 entries of department with level4. Department - OOTB TableRel - custom tableLevel 4 - Reference fiel...
Hide widget based on tab?
We currently have a service portal page with tabs - an example is below.Clicking on each tab shows different content but remains on the same page.I would like to hide the widget currently on the page - except for one tab.Does anyone know how to accom...
