I have requirement to pass the Survey link within the notification.When we move update set from one instance to other instance. The URL should open as same DEV, TEST, PROD @shyam10
Greetings. I spent my Christmas and new year break to learn HTML CSS AngularJS a bit more.I worked on JavaScript both on client level, server level, creating multiple REST, Scripted REST API and problem solving logics. I want to explore the area of S...
I have a small form in this Catalog item. When one of the checkboxes is ticked, I need the attachment to be mandatory. If it is not checked it must not be mandatory. I have read a ton of articles on how to do this, all different. Can I use a UI polic...
Hello Everyone, I have request to send the Reminder Email for the Survey. The Survey Active period is 5 days( say for ex: if the survey is generated on 12/08 the due date will be on 12/13) The Reminder email should trigger on 12/11, which is two day...
Hi Community, I need to enable KB search on a custom portal. Currently when I search any KB it does not show any record. Kindly help
Hello, we have many catalog items that don't have a picture associated with them but we don't want to leave the picture blank, so we'd like to add one placeholder picture to about 80 catalog items. I'm trying to find a good way to change the picture...
Background:We are trying to integrate our Service-now instance with an application that provides a RESTful interface. This application is in our local space, so we must use a MID Server to access it. In addition, this application creates an authoriza...
Hi Team, How can i restrict access to some service catalog item (the both SCTASK and RITM) in order to be visible only by some fulfillers and not by all Fulfillers ? Because there are some confidential request, and it shouldn't be visible by all ful...
Hi,I have a CSA Certification which i have appeared on Nov 2021 i have forgot all the details But i have my certification number and certification as well.i just want to know whether the certificate is valid or not if it is not valid how to take the ...
Hi friends, I am creating a metric definition to capture a field value "u_enroll_date".Requirement is that the field change should be captured only when the "state" field changes to "Delivered." For other "state" field values it should not capture th...
Hello, I noticed a behavior both on my PDI and my customer's instances (both running on Vancouver patch2 hotfix1) that when I load the requested item list view with Stage column, it takes very long for the page to load. When I remove the Stage column...
Dear experts, We have an issue with the following templates: Template 1throwing: Template 2 throwing:Template 3throwing: So in conclusion, setting Additional comments and Work notes is problematic. Both of these fields are visible on the form. What I...
To calculate age of an incident even if it is not in resolved state, we can create a field "incident age" of duration type and calculate using the below code. step 1: Create a field "incident age" of Duration typestep 2: open the dictionary of the f...
Hello, I would like once a user comments something on an approval form (for example an approval of a requested item), the comments to be copied to the comment field of the requested item. I would like to achieve the following: 1) Once the approver op...
Question may seem fundamental or silly but need thoughts on it.