Image not showing up in email notification

[rba-chris]

Hi Everyone,

I'm having a strange issue where I have a footer image (company logo) in my email notification. The image is in db_image and I've added it using the image button in the HTML Text Editor in the notification template. When I preview the notification, I see the footer image. When I actually submit a test Incident and view the email in the email client, I don't see the footer image.

Any ideas?

[rajasekharteja]

Hi chuck,

Hope you're doing good.

How can we apply company logo in all email notifications.

Thanks,

Raj

[Chuck Tomasi]

You would do this with email templates and layout.

Create an email layout | ServiceNow Docs

[SanjivMeher]

What happens when you directly add a image from your system?