I am tying to use showFieldMsg in my Service Catalog client script. I like the look of the g_form.showFieldMsg('field_name') however if I show it when the user makes an error ... then hide it using g_form.hideFieldMsg('field_name') when they make the...
Hello,I have a problem and can't get any further... A user has the problem that his List Filter no longer works. (All tables). An example image is attached => filter on sc_req_item active=true but filter shows both. I already have:- cleared the cache...
Hello I was trying BR for conversion of URL in clickable Hyperlink for comment on Incident form It is converting URL in clickable hyperlink but with that it is appending string URL which is not required I would just want the Hyperlink but not the UR...
Hi, There are 3 form sections on the problem form, which are not there on the existing problem form.I want to add them back. How can I achieve this?Thanks,Vaishnavi
Hello Experts, There is a need to restrict a KB Article to some users. When I set the kb roles to "public" and set the Can Read attribute. Its still showing the KB to everyone in service now portal. Not to selected group of audiences added in the "Ca...
We have a filter set up for CAB and it includes a start date between, and these \\ are in there. Why? I can select the dates and times again but when I save, it looks like this again. I don't think it has an impact on function, but they are not norma...
CMDB integration between two ServiceNow to ServiceNow Please let me know the best way to to the CMDB integration between two ServiceNow instances , Please let me know any docs available
Hi @David @Dan Bruhn For the last 3- 4 days, I am not getting community emails in my mailbox and the count is like 5-10 in the whole day compared to the last 1 week. Is there any issue in my profile or community issue? Is anyone else also facing...
An ITIL user has access to all the attributes of sys_user_group table when they run the report.However, if they run the report on the Incident table and dot walk to sys_user_group attributes to be included in their report, the values from group table...
Hello everyone, I have an issue to resolve with a client.For historical purposes, the client provided a repository within its infrastructure but the client cannot expose that repository, is there a way so that from servicenow it can reach that reposi...
Hello All,Can someone please help or point me to where to look? I have a form that has the following fields:Plan Period (Select Box)a. Thirty (30) Daysb. Sixty (60) Daysc. Ninety (90) DaysPlan Start Date (Date Field)Plan End Date (Date Field)What I a...
Customer requires tasks created based on the content of a field on a form in Service Catalog. For example : Form contains a field for region, we require a different task created for each region selected I have created an execution plan with tasks b...
Hello,I am getting an error "com.glide.script.fencing.access.ScopeAccessNotGrantedException: read ", Can anyone suggest me how to resolve this error.
Hello Team,Can anyone help me find the link to the ITSM Process Guide for Incident Management, Problem Management, Change Management, and Request Management? Thanks, Sunny
Hi Team,I have created one decision table where I have given input as a "country", "location", and "employee type" and I have set in results "type" as home or office according to all 3 inputs. Now I have to call the decision table from the script inc...
