Hi...We have a requirement to configure a Flow Designer to set 'Stage' as 'Request Cancelled' and 'State' as 'Cancelled' for a RITM in ServiceNow, whenever an Approver Rejects the approval for RITM. We have configured our flow with Update request ite...
we have table "open_nlu_driver_language" with column driver which has reference to "nlu_driver". we are getting this error => Could not find a record in open_nlu_driver for column driver referenced in this updatewhile previewing we are getting the ab...
Hi All Can someone please help with below script, how can I validate whenever user enters spaces(beginning, end, inbetween) in the string. Should not allow user to enter spaces. function onChange(control, oldValue, newValue, isLoading) { if (isLoa...
Hello experts,Do you how to trace what is the cause of the info error message "Submit canceled due to a script error - please contact your System Administrator" that appears on the form when clicking submit.Regards,Vaine
Hello, I would like to set up record sorting on the list screen when browsing from one table to another.I understand that I can set up the list on reference in the sys_user_reference table.Here, I would like to sort by multiple columns, is it possibl...
Hello smart people! I've built a flow designer flow for a Service Catalog item. In it, there is a 3 stage approval process (if 1st level approves, guest to 2nd level approval, etc.). See below picture. However, weird thing is happening. If the 1st le...
Hi all,I am trying to show kb articles in RITM which are related to its parent. i have created a relationship on RITM and kb_knowledge, i found table kb_2_sc which i taken as bridge to fetch kb articles, see screen shots below. Relationship : Is this...
Hi All,@Ankur BawiskarI had a requirement to run schedule job one after another in the Sequence. i had 6 schedule jobs as now. i want run in sequence see below logic how i need. please let me how i can achieve this.Once Schedule job A run completes t...
I need to hide an option from a Multiple Choice variable based on another variable's value.I knowg_form.removeOption does not work for Multiple Choice field, and I cannot change the field type to Select Box as we have many scripts associated with the...
Hello, Curious if there is a way to find out which Work Item is causing Capacity in Use for a given agent. Scenario: We have an agent that is stuck with 1 Capacity in Use, but cannot locate any Interaction or Work Item that would be causing this. Cli...
Is it possible to set checkbox 2 columns wide at catalog item like below image? Question□~~ □~~□~~ □~~□~~ □~~
Unable to fill in the requested item record in the 2nd step - Any idea on how to add the requested item when the step 1 remains same.
Hi All,I am working on the attach file on the db_image table, after uploading i am not getting any response from snAttachmentHandler.createHere is my code,HTML<input ng-show="false" type="file" accept="image/jpeg,image/png,image/bmp,image/x-windows-b...
Catalog item variables are not reflected after worknotes in the SC task
I am trying to create modify the incident created notification to include the SLA definitions for our end users. I know it is not included in the Incident table but it is would be part of the Incident SLA table. Can the notification be set to the Inc...
