Image Scale in Surveys
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11-20-2020 10:54 AM
I have tried Outlook Actionable Message (OAM) to implement the ability for users to answer surveys within their emails but can't seem to get this working.
How do I add the ability to click 1 image in the email and automatically send the image scale response to SNOW?
Here's the sample scale which should be on the body of the email:

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11-20-2020 11:04 AM
You can follow below article for this kind of surveys.
https://community.servicenow.com/community?id=community_article&sys_id=b35505b4db63f3806064eeb5ca9619d6
Regards,
Sachin
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11-20-2020 11:27 AM
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11-20-2020 11:23 AM
Take a look at below:
https://hi.service-now.com/kb_view.do?sysparm_article=KB0723004
Please mark my response as correct and helpful if it helped solved your question.
-Thanks

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02-25-2022 06:47 AM
Aha! This is what's missing! The old school inbound actions! I was leaning towards Outlook Actionable Messages (OAM)!