Hello, I have a requirement to hide one specific variable like (EmpID) on catalog form and request item RITM. But that variable should visible on sctask form can suggest how to achieve this. Thanks
I have a reference field on a catalog item that is referencing a table with 18,000 records. User are reporting that all records are not appearing. Is there a cut off to the amount of records that will appear? If so is there a system property that ...
Hi Community, I'm using the reply, reply all and forward functions in record activity by adding the glide.ui16.emailStreamResponseActions to system properties. I noticed the time stamp "On 19/02/2020 11:15:48 GMT, 'XYZ' wrote:" is defaulting to font ...
Hi, One of the things that grind my gears is how the activity or work notes section becomes clogged with lots of unnecessary items each presented as separate activity updates. Is there a way to ignore email signatures when an email is received when...
Hello - I am trying to create an ACL (read) and associate it with a custom role I created, however, I am not able to achieve the desired results (which is that the role, when granted to a user, makes a table read only for that user). The table is cus...
The ServiceNow wiki offers the information needed to learn how to create a report —Outputting RITM variables (that are not in Variable Sets)Filtering, Grouping By and Stacking by Variables, including variables that are in Variable Setshttps://wiki.se...
I want to set a user expiration date for a newly created user in Servicenow
Hello Experts,I have created auto numbering for existing software model table. The issue is we have few old records for which we need numbering as well but it works only for newly created records. Is there a way to generate numbering for existing rec...
I have a field in Excel named "Schedule" it maps with "Schedule" in cmn_schedule_span table... so here my issue is... Suppose in Excel If I provide like "India Schedule" while transforming it is referring to "Schedule" which is a reference field due ...
Hi Team I have one of the incident status as "On Hold" in ServiceNow. I have an API script in Python which fetches all the incident from ServiceNow. How do I get the timestamp of when incident state is changed to "On Hold" like we have resolved_at. B...
Hi, can anyone explain to me what rules most viewed and most useful widgets are showing? is it showing on updated or created or any other criteria? I have removed the featured widget from the kb portal, I want to replace it with a new kb widget. ...
Hi, I have a requirement where i need to do a transform map for hardware model table to update model categories field. since model categories is a list field in hardware model table iam not able to update the values. can anyone suggest me any idea ...
Hi All, I want to make two fields mandatory when user clicks on Close UI action, as one of the fields is Additional comments, I can't go with data policy, because if I give a condition like Make comments mandatory in close state, comments is mandator...
Hi, what is notification lead time in cab meetings? what is complete per-approved changes and how does it work?? what is auto add agenda decisions and how does it works? can you please explain with example? Thank you
Hi Expert, How to add/remove a column in the related list on Agent workspace? as we don't have gear icon in the list. But we have in the native UI. Thanks, Antony
