Importing CSV file in Record producer and then fetching the CSV file records in Business Rule
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07-27-2023 11:50 PM
Hi All,
I have a requirement where I need to import the CSV file in Record Producer. Once the record is submitted, it will redirect to a different table(u_abc). Now, I need to create a business rule on this table(u_abc) when the record is inserted in table(u_abc) in order to trigger the subflow which I am using for CI creation.
In the business rule, I need to fetch the records from the CSV file which will be used as inputs for the subflow.
I need help with the Business Rule code to implement the same.
Thanks!

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07-28-2023 04:41 AM
@Nishant26 create an onAfter Insert business rule on u_abc table.
Write the following script to fetch the attachment from sys_attachment table.
var glideAttachment = new GlideRecord('sys_attachment');
glideAttachment.addQuery('table_sys_id',current.getValue('sys_id'));
glideAttachment.addQuery()
glideAttachment.query();
if(glideAttachment.next()){
var parser = new sn_impex.GlideExcelParser();
var attachment = new GlideSysAttachment();
// use attachment sys id of an excel file
var attachmentStream = attachment.getContentStream(glideAttachment.getValue('sys_id'));
parser.parse(attachmentStream);
//retrieve the column headers
var headers = parser.getColumnHeaders();
var header1 = headers[0];
var header2 = headers[1];
//print headers
gs.info(header1 + " " + header2);
while(parser.next()) {
var row = parser.getRow();
//print row value for both columns
gs.info(row[header1] + ' ' + row[header2])
}
parser.close(); // close the stream and release the document
}
Please refer to this URL https://developer.servicenow.com/dev.do#!/reference/api/tokyo/server/sn_impex-namespace/GlideExcelPa... to get more information on GlideExcelParser
Hope this helps
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07-31-2023 09:31 AM
Hi @Sandeep Rajput , I also need to copy the attachment from Record producer to the table(u_abc)
but there is a problem in the table name on sys_attachment table. when a record is inserted in the sys_attachment table, it is appearing as "ZZ_YYu_abc" in the table name field. this is creating an issue while updating the attachment record to u_abc table.
I need to remove the "ZZ_YY" from the prefix in the table name field on sys_attachment table.
Here is the code:

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07-31-2023 11:06 AM
@Nishant26 Please refer to the solution posted on this thread https://www.servicenow.com/community/now-platform-forum/disable-zz-yy-prefix-from-attachment-when-ad....
Hope this helps.