In ATF, for problem task it is always taking General

ServiceNow Use6 · ‎01-20-2022

Hello,

I have clearly mentioned the 'problem type' to be Root Cause Analysis but it takes General. Kindly help.

Regards

Suman P.

Brian Lancaster · ‎01-26-2022

I heard back on the Case I opened with ServiceNow. Never even noticed it but on your record insert test step just uncheck Enforce Security.

ServiceNow Use6 · ‎01-30-2022

Thank you Brian, I will work on it soon and confirm it.

Regards

Suman P.